HELIX MEDICAL VIRTUAL is how this charge is printed on your statement.
Their website is https://helixcares.com/.
You can contact them at +1 561-249-4449.
Record last updated March 29, 2026
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You bought from
HELIX MEDICAL VIRTUAL
✓ Verified merchant
Helix is a direct-to-consumer DNA testing and ancestry service that provides genetic testing kits for health insights, ancestry information, and personalized wellness reports.
Unclaimed record · HELIX MEDICAL VIRTUAL has been identified as the merchant but has not yet claimed this listing · Is this your business? Claim it
Resolve it yourself — fix this purchase
This business isn't a WhoBilled.me client yet. You can still submit a request below — it goes to our team, not the merchant, and we'll follow up with you.
Is the HELIX MEDICAL VIRTUAL charge legitimate or fraud?
HELIX MEDICAL VIRTUAL is a recognized billing descriptor associated with HELIX MEDICAL VIRTUAL. That identification tells you who the charge is from — it cannot by itself confirm that your specific transaction was authorized. If you don't recognize it, first check whether someone who shares your card made the purchase, then contact HELIX MEDICAL VIRTUAL directly before disputing the charge with your bank.
How do I contact HELIX MEDICAL VIRTUAL about this charge?
How do I cancel or get a refund from HELIX MEDICAL VIRTUAL?
Use the Request a Refund or Cancel Order / Subscription options on this page to start a request. You can also call HELIX MEDICAL VIRTUAL at +1 561-249-4449.
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Is this your business?
Claim this record to add your contact info, return policy, and help customers recognize your charges.
We've routed your request to HELIX MEDICAL VIRTUAL for review. You'll be notified at the contact on file once it's processed — usually before it ever becomes a dispute.
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Request received
Thanks — our team has your request and will follow up at the email you provided. HELIX MEDICAL VIRTUAL isn't enrolled yet, so it wasn't sent to them directly.
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