WhoBilled.Me is the consumer lookup service of Descriptors.com — the descriptor intelligence network for the payments ecosystem. When cardholders search a charge, what they find is up to you. Pick your path below; everything happens on Descriptors.com.
Cardholders look up your billing descriptor here every day. Claim your record to control your logo, contact info, and refund paths — and stop "what is this charge?" disputes before they become chargebacks.
Claim your merchant recordClean, claimed descriptors across your whole merchant portfolio. Cut chargebacks portfolio-wide, protect merchant retention, and add a new revenue line by rolling out descriptor management to your book.
Partner with Descriptors.com"What is this charge?" is your #1 call driver. Give support teams and cardholder apps instant descriptor resolution — merchant identity, contacts, and self-service refund paths in one lookup.
Explore issuer solutionsPortfolio-level descriptor visibility across your sponsored programs — monitor naming compliance, spot confusion hot-spots, and reduce dispute exposure before it reaches the network.
See sponsor bank toolsTwo-tier descriptors confuse cardholders and inflate disputes. Map your sub-merchants so every charge resolves to the business the cardholder actually bought from.
Map your sub-merchantsChargeback platforms, gateways, and merchant-services providers: integrate descriptor intelligence into your product, or resell Descriptors.com to your merchant base.
Become a solution partnerEvery unrecognized charge starts the same way: a cardholder searching for answers. WhoBilled.Me is where they land — and the businesses in our network are the ones whose charges get recognized, resolved, and kept out of the dispute pipeline. The network is powered by Descriptors.com, where records are claimed, portfolios are managed, and partners plug in.
Not sure where you fit? Start at Descriptors.com or claim a single record from any charge page.