HELLO DIRECT — what is this charge?
HELLO DIRECT is a billing descriptor that appears on credit card and bank statements for charges from
HELLO DIRECT.
Their website is https://www.hellodirect.com.
You can contact them at +1 800-435-5634.
Record last updated March 29, 2026
✓ Verified
You bought from
HELLO DIRECT
✓ Verified merchant
Shows on your statement as HELLO DIRECT
Business
HELLO DIRECT
Website
Category
Not classified
MCC
4812 — Radiotelephone Communications
Address
400 Imperial Boulevard, Cape Canaveral, FL, 32920, US
✓ Verified business location
Unclaimed record · HELLO DIRECT has been identified as the merchant but has not yet claimed this listing · Is this your business? Claim it
Resolve it yourself — fix this purchase
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Phone
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Optional feedback
Other radiotelephone communications charges cardholders look up
Common questions about this charge
Is the HELLO DIRECT charge legitimate or fraud?
HELLO DIRECT is a recognized billing descriptor associated with HELLO DIRECT. That identification tells you who the charge is from — it cannot by itself confirm that your specific transaction was authorized. If you don't recognize it, first check whether someone who shares your card made the purchase, then contact HELLO DIRECT directly before disputing the charge with your bank.
How do I contact HELLO DIRECT about this charge?
Call HELLO DIRECT at +1 800-435-5634. Visit https://www.hellodirect.com for support.
How do I cancel or get a refund from HELLO DIRECT?
Use the Request a Refund or Cancel Order / Subscription options on this page to start a request. You can also call HELLO DIRECT at +1 800-435-5634.
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