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HEX WEB — what is this charge?

HEX WEB is how this charge is printed on your statement.
WEBtaken through the merchant's website
Our records suggest a possible match, shown below — it has not been confirmed against this descriptor. Record last updated March 29, 2026
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✓ Verified
You bought from
HEX WEB
✓ Verified merchant
Heathrow Express is the fastest way between Heathrow Central & London Paddington.
Shows on your statement as HEX WEB
Business
HEX WEB
Website
https://www.heathrowexpress.com
Category
Not classified
MCC
4112 — Passenger Railways
Unclaimed record · HEX WEB has been identified as the merchant but has not yet claimed this listing · Is this your business? Claim it
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Customer support: https://www.heathrowexpress.com · Merchant-verified · updated March 29, 2026
Other charges from this merchant
WWW.HEATHROWEXPRESS.CO
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GWR MOBILE APP GWR MOBILE APP
WEBTIS 2 DS WEBTIS 2 DS
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EUROTUNNEL INTERNET EUROTUNNEL INTERNET
RAILCARD RAILCARD
EUROTUNNEL PRESALES EUROTUNNEL PRESALES

All 178 passenger railways charges ›

What each part of this charge means
HEX WEB
HEX the merchant — who was actually paid
WEB taken through the merchant's website
Common questions about this charge

Is the HEX WEB charge legitimate or fraud?

HEX WEB is a recognized billing descriptor associated with HEX WEB. That identification tells you who the charge is from — it cannot by itself confirm that your specific transaction was authorized. If you don't recognize it, first check whether someone who shares your card made the purchase, then contact HEX WEB directly before disputing the charge with your bank.

How do I contact HEX WEB about this charge?

Visit https://www.heathrowexpress.com for support.

How do I cancel or get a refund from HEX WEB?

Use the Request a Refund or Cancel Order / Subscription options on this page to start a request. You can also contact HEX WEB through https://www.heathrowexpress.com.

Is this your business?

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