Macy's COM — what is this charge?
Macy's COM is a billing descriptor that appears on credit card and bank statements for charges from
Macy's.
Their website is https://www.macys.com.
You can contact them at 1-800-MACYS-1 (1-800-622-9761).
Record last updated August 2, 2026
14 cardholder lookups since July 2026
2 in the last 30 days
from 5 countries
Measured by WhoBilled.me — searches for this charge plus visits to this page, automated traffic excluded. How we count
Estimated
You bought from
Macy's
◆ Estimated — likely match
Macy's is a major department store chain offering clothing, accessories, home goods, cosmetics, and more.
Shows on your statement as Macy's COM
Address
2801 Stevens Creek Boulevard, Santa Clara, CA, 95050, US
AI-identified location — not yet merchant-verified
Estimated record. The details above were compiled from public
sources and AI research — they have not been confirmed by
Macy's.
Treat them as a starting point, not an official source. When a merchant claims
their record, the information becomes merchant-supplied and is marked
✓ Verified.
Unclaimed record · Macy's has been identified as the merchant but has not yet claimed this listing · Is this your business? Claim it
Resolve it yourself — fix this purchase
This business isn't a WhoBilled.me client yet. You can still submit a request below — it goes to our team, not the merchant, and we'll follow up with you.
Contact support — reach a person
Some details were AI-identified from public sources and may not yet be merchant-verified.
Optional feedback
Other charges from this merchant
Common questions about this charge
Is the Macy's COM charge legitimate or fraud?
Macy's COM is a recognized billing descriptor associated with Macy's. That identification tells you who the charge is from — it cannot by itself confirm that your specific transaction was authorized. If you don't recognize it, first check whether someone who shares your card made the purchase, then contact Macy's directly before disputing the charge with your bank.
How do I contact Macy's about this charge?
Call Macy's at 1-800-MACYS-1 (1-800-622-9761). Visit https://www.macys.com for support.
How do I cancel or get a refund from Macy's?
Use the Request a Refund or Cancel Order / Subscription options on this page to start a request. You can also call Macy's at 1-800-MACYS-1 (1-800-622-9761).
Thanks for your feedback — it helps us improve our records.
Is this your business?
Claim this record to add your contact info, return policy, and help customers recognize your charges.
Claim This Record