MOTO
mail order / telephone order — card details given by post or phone
PAYMENTS
the merchant — who was actually paid
Common questions about this charge
Is the MOTO PAYMENTS charge legitimate or fraud?
MOTO PAYMENTS is a recognized billing descriptor associated with MOTO PAYMENTS. That identification tells you who the charge is from — it cannot by itself confirm that your specific transaction was authorized. If you don't recognize it, first check whether someone who shares your card made the purchase, then contact MOTO PAYMENTS directly before disputing the charge with your bank.
We've routed your request to MOTO PAYMENTS for review. You'll be notified at the contact on file once it's processed — usually before it ever becomes a dispute.
✅
Request submitted
📝
Request recorded
This merchant is not actively enrolled in Descriptors.com yet — but we've recorded your request and will report the volume of requests to the merchant. Enrolling lets them respond to requests like yours directly.
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