MSFT *MICROSOFTSTO 877-696-778 — what is this charge?

MSFT *MICROSOFTSTO 877-696-778 is how this charge is printed on your statement. It is typically a recurring subscription charge. Our records suggest a possible match, shown below — it has not been confirmed against this descriptor. Record last updated March 29, 2026
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Estimated
You bought from
Microsoft
◆ Estimated record
This is a charge from Microsoft, the technology company.
Shows on your statement as MSFT *MICROSOFTSTO 877-696-778
Business
Microsoft
Category
Subscription
MCC
Not assigned
Address
1045 La Avenida Street, Mountain View, CA, 94043, US
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AI-identified location — not yet merchant-verified
Estimated record. The details above were compiled from public sources and AI research — they have not been confirmed by Microsoft. Treat them as a starting point, not an official source. When a merchant claims their record, the information becomes merchant-supplied and is marked ✓ Verified.
Unclaimed record · Microsoft has been identified as the merchant but has not yet claimed this listing · Is this your business? Claim it
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Some details were AI-identified from public sources and may not yet be merchant-verified.
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Common questions about this charge

Is the MSFT *MICROSOFTSTO 877-696-778 charge legitimate or fraud?

MSFT *MICROSOFTSTO 877-696-778 is a recognized billing descriptor associated with Microsoft and often appears as a recurring subscription payment. That identification tells you who the charge is from — it cannot by itself confirm that your specific transaction was authorized. If you don't recognize it, first check whether someone who shares your card made the purchase, then contact Microsoft directly before disputing the charge with your bank.

How do I contact Microsoft about this charge?

Call Microsoft at (650) 693-4755. Visit https://microsoft.com for support.

How do I cancel or get a refund from Microsoft?

Use the Request a Refund or Cancel Subscription options on this page to start a request, or skip a month or pause the subscription instead of cancelling outright. You can also call Microsoft at (650) 693-4755.

Is this your business?

Claim this record to add your contact info, return policy, and help customers recognize your charges.

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