POS PUR EPOCH.COM *NETCLOUDSE — what is this charge?
POS PURpoint-of-sale purchaseEPOCH.COM*a payment platform's billing prefix
Epoch is a payment processor / merchant of record for Netcloudse. This purchase was made with Netcloudse, and Epoch is the partner who processed the payment. If you have questions or concerns about this charge, you can resolve it here with Epoch.
Everything before the merchant name was added by your bank or the payment platform. Everything after it is the merchant's own coding.
POS PUR
point-of-sale purchase
EPOCH.COM*likely
a payment platform's billing prefix — the name after it is who was actually paid
NETCLOUDSE
the merchant — who was actually paid
Is the POS PUR EPOCH.COM *NETCLOUDSE charge legitimate or fraud?
POS PUR EPOCH.COM *NETCLOUDSE is a recognized billing descriptor associated with Netcloudse. That identification tells you who the charge is from — it cannot by itself confirm that your specific transaction was authorized. If you don't recognize it, first check whether someone who shares your card made the purchase, then contact Netcloudse directly before disputing the charge with your bank.
How do I contact Netcloudse about this charge?
Call Netcloudse at +1 800 893 8871. Visit https://epoch.com for support.
How do I cancel or get a refund from Netcloudse?
Use the Request a Refund or Cancel Order / Subscription options on this page to start a request. You can also call Netcloudse at +1 800 893 8871.
Why does my statement show Epoch instead of Netcloudse?
Epoch is a payment processor / merchant of record that processes payments on behalf of other businesses. Your purchase was made with Netcloudse, but the payment itself was handled by Epoch — which is why their name appears on your statement.
Is this your business?
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