PRIME VIDEO ADD-ON — what is this charge?
Is the PRIME VIDEO ADD-ON charge legitimate or fraud?
PRIME VIDEO ADD-ON is a recognized billing descriptor associated with Amazon Prime Video. That identification tells you who the charge is from — it cannot by itself confirm that your specific transaction was authorized. If you don't recognize it, first check whether someone who shares your card made the purchase, then contact Amazon Prime Video directly before disputing the charge with your bank.
How do I contact Amazon Prime Video about this charge?
Call Amazon Prime Video at 1-888-280-4331. Visit https://www.primevideo.com for support.
How do I cancel or get a refund from Amazon Prime Video?
Use the Request a Refund or Cancel Order / Subscription options on this page to start a request. You can also call Amazon Prime Video at 1-888-280-4331.
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