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SHEIN — what is this charge?

SHEIN is a billing descriptor that appears on credit card and bank statements for charges from Shein, a Fashion retail merchant. Their website is https://www.shein.com. You can contact them at 1-844-743-4346. Record last updated September 4, 2026
106 cardholder lookups since July 2026 53 in the last 30 days from 28 countries Measured by WhoBilled.me — searches for this charge plus visits to this page, automated traffic excluded. How we count
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Estimated
You bought from
Shein
◆ Estimated — likely match
Shein is a Chinese fast-fashion e-commerce retailer that sells affordable clothing, accessories, and home goods online.
Shows on your statement as SHEIN
Business
Shein
Website
https://www.shein.com
Category
Fashion retail
MCC
Not assigned
Address
664 Southland Mall, Hayward, CA, 94545, US
⤢ View map
AI-identified location — not yet merchant-verified
Estimated record. The details above were compiled from public sources and AI research — they have not been confirmed by Shein. Treat them as a starting point, not an official source. When a merchant claims their record, the information becomes merchant-supplied and is marked ✓ Verified.
Unclaimed record · Shein has been identified as the merchant but has not yet claimed this listing · Is this your business? Claim it
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Some details were AI-identified from public sources and may not yet be merchant-verified.
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Customer support: https://www.shein.com · AI-identified · updated September 4, 2026
Other charges from this merchant
SHEIN COM US LOS ANGELES CA SHEIN US SERVICES, LLC 0000000000 CA shein.com SHEIN.COM 844-8022500 CA SHEIN.COM Kent DE SHEIN.COM LOS ANGELES CA SHEIN.COM LOS ANGELES CAITEM TRANSFERRED FROM PREV ACCOUNT shein.com toronto On SHEINSIDE SHEINUSServices,LLC. SHEINUSServices,LLC., 137-2105366, DE.
Common questions about this charge

Is the SHEIN charge legitimate or fraud?

SHEIN is a recognized billing descriptor associated with Shein. That identification tells you who the charge is from — it cannot by itself confirm that your specific transaction was authorized. If you don't recognize it, first check whether someone who shares your card made the purchase, then contact Shein directly before disputing the charge with your bank.

How do I contact Shein about this charge?

Call Shein at 1-844-743-4346. Visit https://www.shein.com for support.

How do I cancel or get a refund from Shein?

Use the Request a Refund or Cancel Order / Subscription options on this page to start a request. You can also call Shein at 1-844-743-4346.

Is this your business?

Claim this record to add your contact info, return policy, and help customers recognize your charges.

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