TEMU — what is this charge?
TEMU is a billing descriptor that appears on credit card and bank statements for charges from
Temu.
Their website is https://www.temu.com.
You can contact them at 1-888-495-8368.
Record last updated March 29, 2026
19 cardholder lookups since July 2026
5 in the last 30 days
from 5 countries
Measured by WhoBilled.me — searches for this charge plus visits to this page, automated traffic excluded. How we count
Estimated
You bought from
Temu
◆ Estimated — likely match
Temu is a Chinese e-commerce platform offering a wide variety of inexpensive goods including clothing, accessories, electronics, home items, and novelty products.
Shows on your statement as TEMU
Estimated record. The details above were compiled from public
sources and AI research — they have not been confirmed by
Temu.
Treat them as a starting point, not an official source. When a merchant claims
their record, the information becomes merchant-supplied and is marked
✓ Verified.
Unclaimed record · Temu has been identified as the merchant but has not yet claimed this listing · Is this your business? Claim it
Resolve it yourself — fix this purchase
This business isn't a WhoBilled.me client yet. You can still submit a request below — it goes to our team, not the merchant, and we'll follow up with you.
Contact support — reach a person
Phone
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Common questions about this charge
Is the TEMU charge legitimate or fraud?
TEMU is a recognized billing descriptor associated with Temu. That identification tells you who the charge is from — it cannot by itself confirm that your specific transaction was authorized. If you don't recognize it, first check whether someone who shares your card made the purchase, then contact Temu directly before disputing the charge with your bank.
How do I contact Temu about this charge?
Call Temu at 1-888-495-8368. Visit https://www.temu.com for support.
How do I cancel or get a refund from Temu?
Use the Request a Refund or Cancel Order / Subscription options on this page to start a request. You can also call Temu at 1-888-495-8368.
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