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THE MARCO POLO GATEWAY — what is this charge?

THE MARCO POLO GATEWAY is how this charge is printed on your statement. Our records suggest a possible match, shown below — it has not been confirmed against this descriptor. Record last updated March 29, 2026
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✓ Verified
You bought from
THE MARCO POLO GATEWAY
✓ Verified merchant
Based on the descriptor 'Themar', this is likely The Marble Room, a specialty retailer or restaurant.
Shows on your statement as THE MARCO POLO GATEWAY
Business
THE MARCO POLO GATEWAY
Website
https://www.themarbleroom.com
Category
Not classified
MCC
7011 — Hotels and Motels
Address
623 Euclid Ave, Cleveland, OH 44114, USA
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AI-identified location — not yet merchant-verified
Unclaimed record · THE MARCO POLO GATEWAY has been identified as the merchant but has not yet claimed this listing · Is this your business? Claim it
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Some details were AI-identified from public sources and may not yet be merchant-verified.
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Customer support: https://www.themarbleroom.com · Merchant-verified · updated March 29, 2026
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Common questions about this charge

Is the THE MARCO POLO GATEWAY charge legitimate or fraud?

THE MARCO POLO GATEWAY is a recognized billing descriptor associated with THE MARCO POLO GATEWAY. That identification tells you who the charge is from — it cannot by itself confirm that your specific transaction was authorized. If you don't recognize it, first check whether someone who shares your card made the purchase, then contact THE MARCO POLO GATEWAY directly before disputing the charge with your bank.

How do I contact THE MARCO POLO GATEWAY about this charge?

Call THE MARCO POLO GATEWAY at (216) 523-7000. Visit https://www.themarbleroom.com for support.

How do I cancel or get a refund from THE MARCO POLO GATEWAY?

Use the Request a Refund or Cancel Order / Subscription options on this page to start a request. You can also call THE MARCO POLO GATEWAY at (216) 523-7000.

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