THE POND — what is this charge?
THE POND is a billing descriptor that appears on credit card and bank statements for charges from
THE POND.
Their website is http://thepondinfranklin.com.
You can contact them at +1 586-336-7663.
Record last updated March 29, 2026
✓ Verified
You bought from
THE POND
✓ Verified merchant
Shows on your statement as THE POND
Business
THE POND
Website
Category
Not classified
MCC
5813 — Drinking Places (Alcoholic Beverages)
Unclaimed record · THE POND has been identified as the merchant but has not yet claimed this listing · Is this your business? Claim it
Resolve it yourself — fix this purchase
This business isn't a WhoBilled.me client yet. You can still submit a request below — it goes to our team, not the merchant, and we'll follow up with you.
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Phone
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Common questions about this charge
Is the THE POND charge legitimate or fraud?
THE POND is a recognized billing descriptor associated with THE POND. That identification tells you who the charge is from — it cannot by itself confirm that your specific transaction was authorized. If you don't recognize it, first check whether someone who shares your card made the purchase, then contact THE POND directly before disputing the charge with your bank.
How do I contact THE POND about this charge?
Call THE POND at +1 586-336-7663. Visit http://thepondinfranklin.com for support.
How do I cancel or get a refund from THE POND?
Use the Request a Refund or Cancel Order / Subscription options on this page to start a request. You can also call THE POND at +1 586-336-7663.
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