TIKTOK — what is this charge?
TIKTOK is a billing descriptor that appears on credit card and bank statements for charges from
TIKTOK.
Their website is https://www.tiktok.com.
You can contact them at (909) 488-5553.
Record last updated March 29, 2026
✓ Verified
You bought from
TIKTOK
✓ Verified merchant
TikTok Shop is the e-commerce platform operated by TikTok that allows users to purchase products directly through the TikTok app and website.
Shows on your statement as TIKTOK
Business
TIKTOK
Website
Category
Not classified
MCC
7311 — Advertising Agencies
Unclaimed record · TIKTOK has been identified as the merchant but has not yet claimed this listing · Is this your business? Claim it
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Some details were AI-identified from public sources and may not yet be merchant-verified.
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Common questions about this charge
Is the TIKTOK charge legitimate or fraud?
TIKTOK is a recognized billing descriptor associated with TIKTOK. That identification tells you who the charge is from — it cannot by itself confirm that your specific transaction was authorized. If you don't recognize it, first check whether someone who shares your card made the purchase, then contact TIKTOK directly before disputing the charge with your bank.
How do I contact TIKTOK about this charge?
Call TIKTOK at (909) 488-5553. Visit https://www.tiktok.com for support.
How do I cancel or get a refund from TIKTOK?
Use the Request a Refund or Cancel Order / Subscription options on this page to start a request. You can also call TIKTOK at (909) 488-5553.
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