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UBR* PENDING.UBER.COM — what is this charge?

UBR* PENDING.UBER.COM is a billing descriptor that appears on credit card and bank statements for charges from Uber, a Rideshare merchant. Their website is https://www.uber.com. You can contact them at 1-800-253-9377. Record last updated September 4, 2026
123 cardholder lookups since July 2026 67 in the last 30 days from 34 countries Measured by WhoBilled.me — searches for this charge plus visits to this page, automated traffic excluded. How we count
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✓ Verified
You bought from
Uber
✓ Verified merchant
Uber is a ride-sharing platform that connects passengers with drivers for transportation services.
Shows on your statement as UBR* PENDING.UBER.COM
Business
Uber
Website
https://www.uber.com
Category
Rideshare
MCC
Not assigned
Address
175 Greenwich Street, New York, NY, 10006, US
⤢ View map
✓ Verified business location
Unclaimed record · Uber has been identified as the merchant but has not yet claimed this listing · Is this your business? Claim it
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Customer support: https://www.uber.com · Merchant-verified · updated September 4, 2026
⚠ Cardholder advisory

What is the UBR* PENDING.UBER.COM charge?

UBR* PENDING.UBER.COM is a temporary authorization hold Uber places when you request a trip, not a charge. Uber says these holds are “never actually charged to your account” and can take up to two weeks to disappear, depending on your bank. The real fare posts separately as an UBER line.

Public record
Uber: “At the start of a trip, Uber may place a temporary authorization hold for the upfront price.” Authorization holds “are small amounts of money that are never actually charged to your account” and show as pending on your statement.
Uber: “Authorization holds may take up to 2 weeks to clear depending on your bank’s processing times.” The completed trip is billed as a separate UBER or UBER *TRIP line; the pending line is not a second charge for the same ride.
What cardholders report
The hold is often for the quoted upfront price and can differ from the final fare; a cancelled or changed trip can leave the hold visible for days after nothing was charged. If a pending amount is still there after two weeks, ask your bank to release it.
WhoBilled.me data
Google shows this line to searchers about 470 times a month; nearly all are cardholders seeing a pending amount and expecting a charge.
Details above checked as of September 3, 2026. Sources: Uber Help — Why is there a pending charge on my account?. Reports are attributed to their sources and are not assertions by WhoBilled.me — see our advisory policy. Is any of this out of date or incorrect? Claim this record to respond.
Other charges from this merchant
Card Purchase 09/23 Uber Trip Help.Uber.Com CA Card 2748 Card Purchase 09/24 Uber Trip Help.Uber.Com CA Card 2748 Card Purchase 09/25 Uber Trip Help.Uber.Com CA Card 2748 Card Purchase 10/09 Uber Trip Help.Uber.Com CA Card 2748 Card Purchase 10/13 Uber Trip Help.Uber.Com CA Card 2748 Card Purchase 10/14 Uber Trip Help.Uber.Com CA Card 2748 Card Purchase 10/15 Uber Trip Help.Uber.Com CA Card 2748 CHIPOTLE 1171 HUBER HEIGHTS OH Description 4121 UBER *TRIP CA SAN FRANCISCO UBER *TRIP EDK*HUBER GMBH & CO KG EFT PUR UBER TRI 121922 UBER TRIP HELP.UBER.COM CA 039353 Elect Uber BV Uber BV Elect Uber BV Uber BV Vorden FRGN TRANS FEE-UBER* TRIP ; 00000; FRGN TRANS FEE-UBER* TRIP ; 00000; -0.1 GODFATHERS PIZZA HUBER HUBER HEIGHTS OH HELP.UBER.COM CA HELP.UBER.COM NLD HELP.UBER.COM000000000NL HELP.UBER.COMNL
What “UBR*” means on your statement

UBR* is Uber's billing prefix. If the line reads PENDING.UBER.COM, you are looking at an authorization hold — a temporary reservation of funds Uber places when a trip or order starts, not the amount you will be charged.

The hold is an estimate. The real fare posts separately a day or two later, usually under a different descriptor, and the hold then drops off on its own.

UBR* PENDING.UBER.COM
UBR* Uber's billing prefix
PENDING an authorization hold, not a completed charge — it will drop off
UBER.COM the billing domain Uber registers with the card networks

What Does UBR* Mean on a Card Statement?

Common questions about this charge

How do I stop or dispute the UBR* PENDING.UBER.COM charge?

Cancel with the business directly and keep the confirmation. If charges continue after you cancel, dispute them with your card issuer — the public-record and cardholder-report details above can support the dispute. Use the refund and cancel options on this page to start a request.

Is the UBR* PENDING.UBER.COM charge legitimate or fraud?

UBR* PENDING.UBER.COM is a recognized billing descriptor associated with Uber. That identification tells you who the charge is from — it cannot by itself confirm that your specific transaction was authorized. If you don't recognize it, first check whether someone who shares your card made the purchase, then contact Uber directly before disputing the charge with your bank.

How do I contact Uber about this charge?

Call Uber at 1-800-253-9377. Visit https://www.uber.com for support.

How do I cancel or get a refund from Uber?

Use the Request a Refund or Cancel Order / Subscription options on this page to start a request. You can also call Uber at 1-800-253-9377.

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