ZALANDO SE — what is this charge?

ZALANDO SE is a billing descriptor that appears on credit card and bank statements for charges from ZALANDO PAYMENTS. Their website is https://www.zalando.com. You can contact them at +49 30 2759 6000. Record last updated July 29, 2026
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Estimated
You bought from
ZALANDO PAYMENTS
Estimated record
Zalando is a major European online fashion and lifestyle retailer offering clothing, shoes, accessories, and beauty products.
Shows on your statement as ZALANDO SE
Business
ZALANDO PAYMENTS GMBH
DBA
Zalando
Category
Not classified
MCC
Not assigned
Address
5 Valeska-Gert-Straße, Berlin, BE, 10243, DE
⤢ View map
AI-identified location — not yet merchant-verified
Estimated record. The details above were compiled from public sources and AI research — they have not been confirmed by ZALANDO PAYMENTS. Treat them as a starting point, not an official source. When a merchant claims their record, the information becomes merchant-supplied and is marked ✓ Verified.
Unclaimed record · ZALANDO PAYMENTS has been identified as the merchant but has not yet claimed this listing · Is this your business? Claim it
Resolve it yourself — fix this purchase
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Contact support — reach a person
Some details were AI-identified from public sources and may not yet be merchant-verified.
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Other charges from this merchant
ZALANDO*ZALANDO
Common questions about this charge

Is the ZALANDO SE charge legitimate or fraud?

ZALANDO SE is a recognized billing descriptor associated with ZALANDO PAYMENTS. That identification tells you who the charge is from — it cannot by itself confirm that your specific transaction was authorized. If you don't recognize it, first check whether someone who shares your card made the purchase, then contact ZALANDO PAYMENTS directly before disputing the charge with your bank.

How do I contact ZALANDO PAYMENTS about this charge?

Call ZALANDO PAYMENTS at +49 30 2759 6000. Visit https://www.zalando.com for support.

How do I cancel or get a refund from ZALANDO PAYMENTS?

Use the Request a Refund or Cancel Order / Subscription options on this page to start a request. You can also call ZALANDO PAYMENTS at +49 30 2759 6000.

Is this your business?

Claim this record to add your contact info, return policy, and help customers recognize your charges.

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