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DD *DOORDASHDASHPASS — what is this charge?

DD *DOORDASHDASHPASS is how this charge is printed on your statement. It is typically a recurring subscription charge. Their website is https://www.doordash.com/dashpass. You can contact them at 1-855-431-0459. Record last updated September 24, 2026
63 cardholder lookups since July 2026 24 in the last 30 days from 14 countries Measured by WhoBilled.me — searches for this charge plus visits to this page, automated traffic excluded. How we count
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✓ Verified
DD *DOORDASHDASHPASS
DoorDash
Food-delivery marketplace

DoorDash takes payment for delivery orders and DashPass. When a restaurant or store follows DD *, that is who made your order.

More about DoorDash charges ›
✓ Verified merchant
Business
DoorDash DashPass
DBA
DashPass
Website
https://www.doordash.com/dashpass
Category
Food delivery membership
MCC
Not assigned
Address
303 2nd Street, Suite 800, San Francisco, CA, 94107, US
⤢ View map
✓ Verified business location
Unclaimed record · DoorDash DashPass has been identified as the merchant but has not yet claimed this listing · Is this your business? Claim it
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Customer support: https://www.doordash.com/dashpass · Merchant-verified · updated September 24, 2026
⚠ Cardholder advisory

What is the DD *DOORDASHDASHPASS charge?

DD *DOORDASHDASHPASS is DoorDash’s DashPass membership renewing — $9.99 a month or $96 a year. It usually appears when a free trial ends, or when a complimentary DashPass that came with a credit card expires and converts to a paid plan. It is cancelled inside the DoorDash app, not by disputing the charge.

Public record
On statements the line reads DD *DOORDASHDASHPASS, often followed by 855-431-0459 CA (DoorDash’s support number) or SAN FRANCISCO CA, and some banks shorten it to DOORDASHDASHPASS or DD DOORDASH DASHPASS. They are all the same DashPass charge.
DashPass costs $9.99 per month or $96 per year ($8 a month). DoorDash offers a free trial to first-time members; when the trial ends you are automatically enrolled in the plan chosen at sign-up and the payment method on your DoorDash account is charged.
To cancel: open the DoorDash app, tap the account icon, choose Manage DashPass, tap Cancel Membership, pick a reason and confirm. Stay on the screen until it confirms the membership is cancelled.
What cardholders report
DoorDash’s terms describe membership fees as generally non-refundable. Cancellation guides report a refund is normally available only within the first 48 hours of the first paid period after a trial — not after a routine monthly or annual renewal.
Complimentary DashPass added through a Chase, RBC or DoorDash Rewards Mastercard benefit is tied to that card’s eligibility window; when the window ends, billing converts to a paid plan unless the membership is cancelled in Manage DashPass.
WhoBilled.me data
Google showed this descriptor to searchers roughly 1,500 times in the last 28 days — nearly all of them people who did not recognise the charge, which is consistent with trial and card-benefit conversions catching cardholders by surprise.
Details above checked as of September 3, 2026. Sources: DoorDash Help — What is DashPass?, DashPass cancellation guide (19pine). Reports are attributed to their sources and are not assertions by WhoBilled.me — see our advisory policy. Is any of this out of date or incorrect? Claim this record to respond.
What “DD *” means on your statement

DD * is DoorDash's billing prefix. When the line reads DOORDASHDASHPASS it is the DashPass membership renewing — a recurring subscription, not a food order.

DashPass renewals are the single most common source of unexpected DoorDash charges, because the membership usually begins as a free trial attached to an order someone placed months earlier.

DD *DOORDASHDASHPASS
DD * DoorDash's billing prefix
DOORDASHDASHPASS the DashPass membership renewing — a subscription, not an order

What Does DD * Mean on a Bank Statement?

Common questions about this charge

How do I stop or dispute the DD *DOORDASHDASHPASS charge?

Cancel with the business directly and keep the confirmation. If charges continue after you cancel, dispute them with your card issuer — the public-record and cardholder-report details above can support the dispute. Use the refund and cancel options on this page to start a request.

Is the DD *DOORDASHDASHPASS charge legitimate or fraud?

DD *DOORDASHDASHPASS is a recognized billing descriptor associated with DoorDash DashPass and often appears as a recurring subscription payment. That identification tells you who the charge is from — it cannot by itself confirm that your specific transaction was authorized. If you don't recognize it, first check whether someone who shares your card made the purchase, then contact DoorDash DashPass directly before disputing the charge with your bank.

How do I contact DoorDash DashPass about this charge?

Call DoorDash DashPass at 1-855-431-0459. Visit https://www.doordash.com/dashpass for support.

How do I cancel or get a refund from DoorDash DashPass?

Use the Request a Refund or Cancel Subscription options on this page to start a request, or skip a month or pause the subscription instead of cancelling outright. You can also call DoorDash DashPass at 1-855-431-0459.

Why does my statement show DoorDash instead of DoorDash DashPass?

DoorDash is a food-delivery marketplace that processes payments on behalf of other businesses. Your purchase was made with DoorDash DashPass, but the payment itself was handled by DoorDash — which is why their name appears on your statement.

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