FastSpring is a merchant of record for software and SaaS companies: it legally sells the product and processes your payment on behalf of the software brand you bought from. Charges may appear as FS* or FASTSPRING followed by the brand name.
FASTSPRING is a recognized billing descriptor associated with FASTSPRING. That identification tells you who the charge is from — it cannot by itself confirm that your specific transaction was authorized. If you don't recognize it, first check whether someone who shares your card made the purchase, then contact FASTSPRING directly before disputing the charge with your bank.
Call FASTSPRING at +1-831-600-3737. Visit https://fastspring.com for support.
Use the Request a Refund or Cancel Order / Subscription options on this page to start a request. You can also call FASTSPRING at +1-831-600-3737.
FastSpring is a merchant of record that processes payments on behalf of other businesses. Your purchase was made with FASTSPRING, but the payment itself was handled by FastSpring — which is why their name appears on your statement.
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