FS*CLASHOFCLANS — what is this charge?
FastSpring is the merchant of record for Supercell, the company behind Clash of Clans. This purchase was made with Clash of Clans (Supercell), and FastSpring sold it and processed the payment on Supercell's behalf. If you have questions or concerns about this charge, you can resolve it here with FastSpring.
FastSpring, a reseller that sells software and apps on the developer's behalf — the product is named after FS*.
FS* sold through FastSpring, a software resellerCLIDEO the app or developer you actually bought fromIs the FS*CLASHOFCLANS charge legitimate or fraud?
FS*CLASHOFCLANS is a recognized billing descriptor associated with Clash of Clans. That identification tells you who the charge is from — it cannot by itself confirm that your specific transaction was authorized. If you don't recognize it, first check whether someone who shares your card made the purchase, then contact Clash of Clans directly before disputing the charge with your bank.
How do I contact Clash of Clans about this charge?
Visit https://supercell.com/en/games/clashofclans/ for support.
How do I cancel or get a refund from Clash of Clans?
Use the Request a Refund or Cancel Order / Subscription options on this page to start a request. You can also contact Clash of Clans through https://supercell.com/en/games/clashofclans/.
Why does my statement show FastSpring instead of Clash of Clans?
FastSpring is a merchant of record that processes payments on behalf of other businesses. Your purchase was made with Clash of Clans, but the payment itself was handled by FastSpring — which is why their name appears on your statement.
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