FS*HAYDAY — what is this charge?
FastSpring is the merchant of record for Supercell, the company behind Hay Day. This purchase was made with Hay Day (Supercell), and FastSpring sold it and processed the payment on Supercell's behalf. If you have questions or concerns about this charge, you can resolve it here with FastSpring.
FastSpring, a reseller that sells software and apps on the developer's behalf — the product is named after FS*.
FS* sold through FastSpring, a software resellerCLIDEO the app or developer you actually bought fromIs the FS*HAYDAY charge legitimate or fraud?
FS*HAYDAY is a recognized billing descriptor associated with Hay Day. That identification tells you who the charge is from — it cannot by itself confirm that your specific transaction was authorized. If you don't recognize it, first check whether someone who shares your card made the purchase, then contact Hay Day directly before disputing the charge with your bank.
How do I contact Hay Day about this charge?
Visit https://supercell.com/en/games/hayday/ for support.
How do I cancel or get a refund from Hay Day?
Use the Request a Refund or Cancel Order / Subscription options on this page to start a request. You can also contact Hay Day through https://supercell.com/en/games/hayday/.
Why does my statement show FastSpring instead of Hay Day?
FastSpring is a merchant of record that processes payments on behalf of other businesses. Your purchase was made with Hay Day, but the payment itself was handled by FastSpring — which is why their name appears on your statement.
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