UBR* PENDING.UBER.COM SAN FRANCISCO, CA, USA — what is this charge?
UBR* is Uber's billing prefix. If the line reads PENDING.UBER.COM, you are looking at an authorization hold — a temporary reservation of funds Uber places when a trip or order starts, not the amount you will be charged.
The hold is an estimate. The real fare posts separately a day or two later, usually under a different descriptor, and the hold then drops off on its own.
UBR* Uber's billing prefixPENDING an authorization hold, not a completed charge — it will drop offUBER.COM the billing domain Uber registers with the card networksIs the UBR* PENDING.UBER.COM SAN FRANCISCO, CA, USA charge legitimate or fraud?
UBR* PENDING.UBER.COM SAN FRANCISCO, CA, USA is a recognized billing descriptor associated with Uber. That identification tells you who the charge is from — it cannot by itself confirm that your specific transaction was authorized. If you don't recognize it, first check whether someone who shares your card made the purchase, then contact Uber directly before disputing the charge with your bank.
How do I contact Uber about this charge?
Call Uber at 1-800-253-9377. Visit https://www.uber.com for support.
How do I cancel or get a refund from Uber?
Use the Request a Refund or Cancel Order / Subscription options on this page to start a request. You can also call Uber at 1-800-253-9377.
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