Xsolla is a merchant of record (gaming) for Roblox. This purchase was made with Roblox, and Xsolla is the partner who processed the payment. If you have questions or concerns about this charge, you can resolve it here with Xsolla.
XSOLLA *ROBLOX XSOLLA.COM, CA, USA is a recognized billing descriptor associated with Roblox. That identification tells you who the charge is from — it cannot by itself confirm that your specific transaction was authorized. If you don't recognize it, first check whether someone who shares your card made the purchase, then contact Roblox directly before disputing the charge with your bank.
Call Roblox at +1-888-956-7655. Visit https://xsolla.com for support.
Use the Request a Refund or Cancel Order / Subscription options on this page to start a request. You can also call Roblox at +1-888-956-7655.
Xsolla is a merchant of record (gaming) that processes payments on behalf of other businesses. Your purchase was made with Roblox, but the payment itself was handled by Xsolla — which is why their name appears on your statement.
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