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Xsolla Twitch — what is this charge?

Xsolla Twitch is how this charge is printed on your statement. Our records suggest a possible match, shown below — it has not been confirmed against this descriptor. Record last updated July 29, 2026
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Estimated
Xsolla Twitch
Xsolla
Merchant of record (gaming)
→
Twitch
The brand you'll recognize

Xsolla is a merchant of record (gaming) for Twitch. This purchase was made with Twitch, and Xsolla is the partner who processed the payment. If you have questions or concerns about this charge, you can resolve it here with Xsolla.

More about Xsolla charges › Twitch merchant profile ›
◆ Estimated record
Business
Twitch
Website
https://www.webloyalty.com
Category
Entertainment
MCC
Not assigned
Estimated record. The details above were compiled from public sources and AI research — they have not been confirmed by Twitch. Treat them as a starting point, not an official source. When a merchant claims their record, the information becomes merchant-supplied and is marked ✓ Verified.
Unclaimed record · Twitch has been identified as the merchant but has not yet claimed this listing · Is this your business? Claim it
Resolve it yourself — fix this purchase
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Some details were AI-identified from public sources and may not yet be merchant-verified.
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Customer support: https://www.webloyalty.com · AI-identified · updated July 29, 2026
Other charges from this merchant
PAYPAL INST XFER TWITCHINTER WEB ID: PAYPALSI77 AMZ*Twitch jti*Twitchtv 888-8003 jti*TWITCHTV 888-8003CA jti*TWITCHTV 888-803 JTI*TWITCHTV SU JTI*TWITCHTV SUB JTI*TWITCHTV SUB 888-8003173 CA JTI*TWITCHTV SUB S844-56 58623 CA JTI*TWITCHTV SUB SRV 022223 JTI*TWITCHTV SUB SRV CA JTI*TWITCHTV SUB SRVC JTI*TWITCHTV SUB SRVC SAN FRANCISCO CA JTI*TWITCHTV SUB SRVCS JTI*TWITCHTV SUB SRVCS 888-8003173 CAUSA JTI*TWITCHTV SUB SRVCS 425-4779093 CA JTI*TWITCHTV SUB SRVCS 844-5658623 JTI*TWITCHTV SUB SRVCS 844-5658623 CA JTI*TWITCHTV SUB SRVCS 844-5658623 CA 1 JTI*TWITCHTV SUB SRVCS 844-5658623 USA USD
What “XSOLLA” means on your statement

Xsolla, the payment company behind many video games — the charge is a game, in-game item or subscription.

XSOLLA_ROBLOX
XSOLLA processed by Xsolla, a games payment company
ROBLOX the game you (or a player on your card) paid for

Xsolla Charge on Your Card? It's a Game Purchase

Common questions about this charge

Is the Xsolla Twitch charge legitimate or fraud?

Xsolla Twitch is a recognized billing descriptor associated with Twitch. That identification tells you who the charge is from — it cannot by itself confirm that your specific transaction was authorized. If you don't recognize it, first check whether someone who shares your card made the purchase, then contact Twitch directly before disputing the charge with your bank.

How do I contact Twitch about this charge?

Call Twitch at 1-800-398-5401. Visit https://www.webloyalty.com for support.

How do I cancel or get a refund from Twitch?

Use the Request a Refund or Cancel Order / Subscription options on this page to start a request. You can also call Twitch at 1-800-398-5401.

Why does my statement show Xsolla instead of Twitch?

Xsolla is a merchant of record (gaming) that processes payments on behalf of other businesses. Your purchase was made with Twitch, but the payment itself was handled by Xsolla — which is why their name appears on your statement.

Is this your business?

Claim this record to add your contact info, return policy, and help customers recognize your charges.

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