Xsolla is a merchant of record for video game companies: it processes payments for in-game purchases and game stores on behalf of the game brand named in the descriptor.
XSOLLA is a recognized billing descriptor associated with Xsolla. That identification tells you who the charge is from — it cannot by itself confirm that your specific transaction was authorized. If you don't recognize it, first check whether someone who shares your card made the purchase, then contact Xsolla directly before disputing the charge with your bank.
Call Xsolla at +1-888-956-7655. Visit https://xsolla.com for support.
Use the Request a Refund or Cancel Order / Subscription options on this page to start a request. You can also call Xsolla at +1-888-956-7655.
Xsolla is a merchant of record (gaming) that processes payments on behalf of other businesses. Your purchase was made with Xsolla, but the payment itself was handled by Xsolla — which is why their name appears on your statement.
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