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XSOLLA *ACK H.XSOLLA.COM, — what is this charge?

XSOLLA *ACK H.XSOLLA.COM, is how this charge is printed on your statement. Their website is https://xsolla.com. You can contact them at +1-888-956-7655. Record last updated July 29, 2026
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Estimated
XSOLLA *ACK H.XSOLLA.COM,
Xsolla
Merchant of record (gaming)
→
A
ACK
The brand you'll recognize

Xsolla is a merchant of record (gaming) for ACK. This purchase was made with ACK, and Xsolla is the partner who processed the payment. If you have questions or concerns about this charge, you can resolve it here with Xsolla.

More about Xsolla charges ›
◆ Estimated record
Business
Xsolla
Website
https://xsolla.com
Category
Not classified
MCC
Not assigned
Address
15260 Ventura Boulevard, Los Angeles, CA, 91403, US
⤢ View map
AI-identified location — not yet merchant-verified
Estimated record. The details above were compiled from public sources and AI research — they have not been confirmed by ACK. Treat them as a starting point, not an official source. When a merchant claims their record, the information becomes merchant-supplied and is marked ✓ Verified.
Unclaimed record · ACK has been identified as the merchant but has not yet claimed this listing · Is this your business? Claim it
Resolve it yourself — fix this purchase
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Some details were AI-identified from public sources and may not yet be merchant-verified.
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Customer support: https://xsolla.com · AI-identified · updated July 29, 2026
Other charges from this merchant
XSOLLA AGARIO 877-7976552 CA XSOLLA *GAMEKING 877-7976552 CA XSOLLA *H.XSOLLA.COM 877-7976552 USD XSOLLA *H.XSOLLA.COM xxx-xxx6552 CA XSOLLA *H.XSOLLA.COM 877-7976552 CA XSOLLA* GJZY CODE h.xsolla.com USA XSOLLA/ TJP8 CODE h.xsolla.com USA XSOLLA INC XSOLLA *H.XSOLLA.COM XSOLLA.COM -196 CY H.XSOLLA.COM XSOLLA
What “XSOLLA” means on your statement

Xsolla, the payment company behind many video games — the charge is a game, in-game item or subscription.

XSOLLA_ROBLOX
XSOLLA processed by Xsolla, a games payment company
ROBLOX the game you (or a player on your card) paid for

Xsolla Charge on Your Card? It's a Game Purchase

Common questions about this charge

Is the XSOLLA *ACK H.XSOLLA.COM, charge legitimate or fraud?

XSOLLA *ACK H.XSOLLA.COM, is a recognized billing descriptor associated with ACK. That identification tells you who the charge is from — it cannot by itself confirm that your specific transaction was authorized. If you don't recognize it, first check whether someone who shares your card made the purchase, then contact ACK directly before disputing the charge with your bank.

How do I contact ACK about this charge?

Call ACK at +1-888-956-7655. Visit https://xsolla.com for support.

How do I cancel or get a refund from ACK?

Use the Request a Refund or Cancel Order / Subscription options on this page to start a request. You can also call ACK at +1-888-956-7655.

Why does my statement show Xsolla instead of ACK?

Xsolla is a merchant of record (gaming) that processes payments on behalf of other businesses. Your purchase was made with ACK, but the payment itself was handled by Xsolla — which is why their name appears on your statement.

Is this your business?

Claim this record to add your contact info, return policy, and help customers recognize your charges.

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