Xsolla is a merchant of record (gaming) for Com -196 Cy. This purchase was made with Com -196 Cy, and Xsolla is the partner who processed the payment. If you have questions or concerns about this charge, you can resolve it here with Xsolla.
XSOLLA.COM -196 CY is a recognized billing descriptor associated with Com -196 Cy. That identification tells you who the charge is from — it cannot by itself confirm that your specific transaction was authorized. If you don't recognize it, first check whether someone who shares your card made the purchase, then contact Com -196 Cy directly before disputing the charge with your bank.
Call Com -196 Cy at +1-888-956-7655. Visit https://xsolla.com for support.
Use the Request a Refund or Cancel Order / Subscription options on this page to start a request. You can also call Com -196 Cy at +1-888-956-7655.
Xsolla is a merchant of record (gaming) that processes payments on behalf of other businesses. Your purchase was made with Com -196 Cy, but the payment itself was handled by Xsolla — which is why their name appears on your statement.
Claim this record to add your contact info, return policy, and help customers recognize your charges.
Claim This Record