What Does BKG* Mean on a Credit Card Statement?

BKG* is Booking.com's billing prefix. A charge starting with BKG* is tied to a reservation made through the Booking.com platform — either charged by Booking.com itself (prepaid bookings) or by the hotel or property, processed through Booking.com's payment system.

These descriptors are often truncated by card networks — "BKG*HOTEL AT BOOKING.C" is the cut-off form of "hotel at Booking.com" — which is exactly why so many people don't recognize them.

How to read a BKG* charge

Common BKG* charges people look up

• BKG*HOTEL AT BOOKING.C — the most-searched form — a hotel booked through Booking.com
• BOOKING.COM INTERNATIONAL B.V. — Booking.com's Dutch legal entity charging directly

Don't recognize a BKG* charge? Do this

1. Open your Booking.com account › Bookings & Trips and match the amount and date — remember the charge date can be the booking date, the free-cancellation deadline, or check-in, depending on the rate.
2. Check whether your rate was "pay at property": those can show a BKG* pre-authorization AND a separate charge from the hotel itself.
3. Ask travel companions — the reservation may have been made under another account but paid with your card.
4. If the trip doesn't ring a bell at all, contact Booking.com customer service with the charge amount and date, then dispute with your bank if they can't locate a reservation.

Common questions

Commonly one entry is a temporary pre-authorization hold that drops off, or the property charged incidentals separately from the room. Compare amounts: holds usually match the room total exactly.

Free-cancellation refunds take 5–12 business days to post, and non-refundable rates charge regardless of cancellation. Check the rate terms in your confirmation email.

On card statements, BKG* is Booking.com's platform prefix. A charge you truly can't tie to any trip is worth treating as suspicious — verify with Booking.com support before disputing.

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